Early Bird

To obtain the Early Bird discount, payment and registration must be received before the end of the Early Bird timeframe.

Close of registrations

Registration for attendance at a course closes one week prior to the delivery of the course. In some circumstances we may be able to receive late registrations up to two working days prior to the date of the course however this is at the discretion of Polson Higgs. Numbers may be limited at some venues

Payment terms

If payment by invoice has been previously agreed, the payment needs to be made 10 days from the date of invoice or prior to the course start date, whichever is sooner. Should debt recovery action be necessary, any costs will be added to your debt.

Intellectual property

All intellectual property rights, including copyright, patents and design arising in connection with the course shall belong to and remain vested in Polson Higgs and the Client shall execute any document necessary for this purpose.

Cancellations/Refund Policy

Should circumstances mean that you have to cancel your course and are unable to transfer your booking to another date or person at the time of cancellation, the following charges will apply:

  • A full refund will be offered if the course is cancelled or if a participant notifies us in writing of their withdrawal from the course at least 10 working days prior to the course.
  • No refund will be made if less than 10 days notice of withdrawal is received. Polson Higgs reserves the right to cancel any course and notify participants accordingly.


If you do not attend a course, and you have not previously informed us within the 10 day notice period (see Cancellation/Refund Policy), the full course fee remains payable.

Course Transfers / Transfers to substitute attendee

If you wish to send a substitute attendee in your place there is no additional cost however we ask that you advise us so we can notify the presenters and update our records.
Should circumstances mean that you need to transfer to another Polson Higgs course; the following charges will apply, dependent on notice give:

  • First transfer (similarly priced seminar, space permitting), made more than 10 days prior to the course start date - no charge
  • Less than ten working days notice given - 50% of the course fee

All transfers must be taken within a period of six months.

Unforeseen circumstances

On occasion, unforeseen circumstances may require us to cancel a course. In such circumstances you will be given as much notice as possible and either a free transfer to another course date or a full refund of fees paid.