Polson Higgs
Performance Management
Course Type : Workshop
Course Length : half-day or one-day (in-house)
Course dates : TBA
Course Description
- What is performance management? Understanding the Performance Management Process
- How to run an effective performance interview
- Giving and receiving positive feedback
- Giving feedback for improvement
- Courageous conversations about performance
- Requesting a change in behaviour using the DESC model
- Fine tuning your assertiveness.
This element incorporates use of an instructional video and role playing interview scenarios.
- How to write effective SMART objectives
- Examining each of the SMART components
- Aligning individual objectives to organisational goals and strategy
- Objective setting for manual jobs.
This element will include objective writing exercises and review activities for participants.
All participants will receive a resource kit covering the material used in the workshops which can serve as a reference document for them on their return to the business.
For more information please contact Vicky Varlamova
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Last Updated: Wednesday, 22 June 2011 | 4:47:42 p.m.
